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Answers to your questions
How long will it take to receive my order at home or at work?
For all deliveries in mainland France, allow an average of 2 to 3 working days from the validation of the order, depending on availability*.
* More than 98% of our packages are delivered within 48 hours.
How are delivery costs calculated?
Shipping costs are calculated based on the weight and volume of the products. They are calculated as accurately as possible and are equivalent to our service provider's prices. They will be displayed to you when you add items to your cart.
Hiéroglyphes does not charge you any packaging costs (cardboard, tape, packing particles, etc.) or package preparation.
How can I track the progress of my order?
- Order confirmation
- Payment received
- Order Shipped
- Bill
Can I track my package once it has been shipped?
Yes, of course! In the email you'll receive indicating that your order is being shipped, you'll also find a link to track your package.
I lost my invoice, what should I do ?
You can find all your invoices and orders by logging into the website in the "My Account" area (with your email and password).
I answer your questions
The workshops consist of two activities.
Calligraphy, the art of writing well, manuscript version of the Middle Ages.
and Illumination drawing, pigments, painting method for medieval manuscripts.
During the year, two Calligraphy courses and two Illumination courses.
A weekend workshop lasts approximately between 12 and 2 p.m.
A 5-day workshop lasts approximately 30/32 hours.
The schedules are defined with the trainees on the first day.
The internship period is defined at the beginning of the year.
A calendar is posted in the "internship" menu, where all dates will be listed.
Equipment is always provided, depending on the workshop, level, options, and duration of the course. The equipment is included in the course price and is yours to keep.
The trainee is responsible for a pencil case with pencils, a notebook for taking notes, a ruler, an eraser, etc.
The workshops are in the form of courses, depending on the subject, its period and the method, I offer supports in order to study it for understanding, analysis and technique.
- Whether in Calligraphy or Illumination, everything is a study analysis before practice!
When scheduling, the internship levels are indicated.
However, anyone can participate in the Calligraphy and Illumination workshops.
An age level is required for Calligraphy. 8 years old
For Illumination, from 10 years old